And you thought starting a business was the difficult part! It may well be, but once you've cleared that hurdle you'll quickly realise the investment required in both time and money to keep your customers engaged and stimulated is what really keeps you awake at nights.
At Your Travel Centre we give you the marketing muscle required to make your business a success!
We not only provide you with your own dedicated website (that can be another handful dealing with website developers who seem to have an endless appetite for your hard earned cash) but we keep the product refreshed, the pricing current and your customer communication regular.
We also understand that your most valued asset is your customer database and we will work with you to manage this through our industry leading CRM system, as well as teach and assist you to grow your database, manage your existing clients and lead generating enquiries.
Key components of Your Travel Centre's Marketing Program
Your own mobile compatible website with live booking engine
Unique to you and under your own domain name.
Customise pages by selecting your preferred choice of colours and content.
Featuring information on all travel segments from Rail to Cruising to latest deals, it also includes a cruise, hotel and airfare search function with live pricing and booking capability.
Travel product is refreshed regularly by our in house product manager
Your logo, brand and call to action is highlighted every step of the way
Insurance quoting and issuing capability
Customer Relationship Management (CRM) system
Our mid office tool 'Agentmate' not only allows for end to end management of your bookings but also houses a leading edge CRM tool enabling you to build an ongoing relationship with your customers as well as capturing and managing leads and the communication process. It allows for advanced customer profiling, and records all the important facts about your clients, such as past travel history, preferred travel operators and future plans. All absolutely vital information for potential marketing activity
On your behalf Marketing
Every fortnight an email newsletter will be generated on your behalf to your database featuring a selection of latest travel deals, including tours, cruises and more. This email carries your logo, name, and call to action and comes from your mailbox, so should a client click on reply, it will be generated back to you, not headquarters. There are also links within the email that direct the client back to your website should they be seeking additional information.
In this digital age if you're not communicating with your customers, you can bet someone else is!
Promotions
We run successful promotions to support our agents in growing their database through social media and activities such as a competition to win a cruise. You will enjoy all the benefits of being involved without the time and cost of setting them up yourself.
Management support for business activity planning
We'll help you with guidance and planning for your own local area marketing activities, along with the support you need to ensure you gain maximum benefit from our national efforts
Your own customisable mobile compatible website fully maintained with updated travel products and live cruise, airfare and hotel booking engine
Email newsletter delivered to your database fortnightly with your brand and contacts
Product & Marketng Manager producing regular travel packages and updating your website for you
Client accounting done for you
Mid Office, CRM and Booking Management System
Choice of GDS
Intranet with a knowledge centre for our online training, marketing calendar and more
Head Office Support Centre - for technical, processing and product support services
Business Development Manager to provide ongoing support and encouragement
Holiday leave support - up to 4 weeks annually
Professional Indemnity Insurance
No long term contract - we're confident you will be happy with our services and we'll be the right fit to help you grow your business
Why use a host agency?
Checkout our top 10 reasons why a host agency is good for your travel business
Why your own business?
Imagine your full potential, reached. With your own business you're in control of your future
Hosting Plans
You'll earn what a travel professional should - check out our simple plans and uncapped top tier commissions
Your Own Website
Work more efficiently with our custom built suite of technology tools and resources to help you manage your business
About Us
As a host agency we help you build your own business, promoting your own brand, not ours. It's what sets us apart
Learn & Grow
We offer a ongoing program of training & guidance to help you develop professionally and personally
Testimonials
Learn from what some of our existing agents say