Your agency’s success is tied directly to your personal growth. That's why Your Travel Centre provides you with resources, tools and guidance to help you develop professionally and personally.
We take the role of training and development seriously, that's why we've partnered with Travel Training Australia, an AFTA award winning training organisation. TTA help us develop and facilitate professional training programs from your initial induction through to advanced courses such as our own Luxury Travel Specialist course.
Our training and development program includes:
Induction Program
Upon joining you will receive access to a cloud based series of training modules covering a wide range of subjects and designed to be worked through at your own pace. Once completed you will have an understanding of all our systems and be ready to start selling. You will learn about our preferred suppliers, policies and procedures plus more exciting things like marketing and groups ideas.
Online Training Modules
A range of video tutorials are available to access directly from our mid office tool Agentmate. These cover training on Agentmate itself, editing your website, social media tips, website editing, supplier presentations and a business builder program.
Access to industry training
Through our headquarters credentials you will have access to industry training such as the cruise lines' online academies, CLIA (Cruise Lines International Association) accreditation training courses (at a cost), travel insurance company online training, and others.
Webinars
It's important you have the opportunity to connect with our management team and your peers. By offering regular webinars you can do so from your home office or wherever you may be. This is a great time to learn about what's new, ask questions and generally touch base.
Business Development
In addition to our Support staff and community of agents you will be able to draw on the resources of our Business Development Manager and Management Team for assistance with a range of activities to help build your business.
These include but are not limited to:
- promotional activities such as trade shows or information evenings
- marketing plans to formalise your range of activities
- groups training
- budgeting for your business including marketing costs and income projections
- product updates
- facilitating meetings with suppliers
Intranet
Our own intranet site, The Bridge, is a knowledge and resource centre for our online training, marketing calendar, latest news and tips, supplier information, procedures and policies and much more.
Reporting tools
Analyse your business through a range of reports straight from our booking system on a wide range of data including sales activity by day, month or year, booking and marketing trends and more.
Educationals/Ship Inspections
Whenever we are presented with an opportunity for our agents to experience a product or destination we encourage your participation.
Why use a host agency?
Checkout our top 10 reasons why a host agency is good for your travel business
Marketing Muscle
Your own stand alone customisable website and personalised email newsletter delivered to your clients for you
What is a Host Agency?
We support agents in running their own business, promoting their own brand, website, logo and services
About Us
As a host agency we help you build your own business, promoting your own brand, not ours. It's what sets us apart
Your own Website
Discover our market leading suite of technology tools including live airfare, hotel and cruise booking engine on your own website
Partnerships
You will work with a team of supportive staff, agents and preferred suppliers