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Grow With Us

Training & Education Programs

Whether you’re brand new to travel or an experienced agent looking to sharpen your edge, our training and education programs are built to take you further. Structured onboarding, supplier certifications, live workshops and ongoing mentorship, all designed to help you build a business you can actually run with confidence.

Why training matters when you join a host agency

Starting or growing an independent travel business is exciting, but it can also feel like a lot to figure out on your own. That’s really the point of affiliating with a host agency in the first place. Rather than learning supplier systems, booking platforms and industry compliance by trial and error, you get a structured pathway built by people who’ve already done it.

For agents new to the industry, that structure is often the deciding factor. It’s the difference between guessing your way through a first booking and having someone walk you through it properly. For experienced agents, it’s less about the basics and more about staying current, picking up new supplier products, and having someone to bounce ideas off when a booking gets complicated.

At Your Travel Centre, training isn’t a box to tick during onboarding. It’s ongoing, because the industry keeps moving and your business should keep moving with it.

In Short

A host agency’s training gives you a shortcut past the steep, slow parts of learning the industry, so you can spend more of your time actually selling travel and less time figuring out how.

What’s Included

What our training and education programs actually cover

Structured Onboarding

A step-by-step curriculum that takes you from your first login through to your first confirmed booking, so nothing important gets skipped.

Supplier Certifications

Guided pathways through airline, cruise and tour operator certification programs, giving you credibility and access with the brands your clients want to book.

Live Workshops

Regular live sessions covering booking systems, new supplier products and the practical questions that come up once you’re actually working with clients.

One-on-One Mentorship

Access to experienced mentors who’ve built their own travel businesses and understand exactly where you’re likely to get stuck.

Marketing Coaching

Guidance on using your done-for-you marketing tools well, from your personalised email newsletters through to your own branded website.

See our marketing support

Business Fundamentals

Practical sessions on pricing, invoicing, commission structures and the everyday running of a small business, not just the travel side of it.

Peer Community

A network of other agents at every stage, so you’ve always got someone to ask when a question comes up between sessions.

Ongoing Development

Continued learning long after onboarding ends, so your skills and your earning potential keep growing alongside your business.

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A Common Point Of Confusion

Training under your brand, not an umbrella brand

People sometimes assume training and education through a host agency means trading under someone else’s name, the way an umbrella brand or franchise model works. It’s a fair assumption, because plenty of arrangements do work that way.

Ours doesn’t. Our training and mentorship exist to build up your business, your logo, your website, your client relationships, not ours. You walk away from every workshop or certification with skills that belong to you and a brand that’s still entirely your own.

If you’re weighing up whether a host agency model or an umbrella brand suits you better, the training question is often a good place to start. Ask who owns the outcome.

Common Questions

Training and education, explained

Training is included as part of your hosting plan rather than charged as a separate fee. It’s built into the support you get from the moment you join, not something you have to purchase on top.

No. Our onboarding curriculum is designed to work for people completely new to travel, while still offering enough depth for agents who already have some industry background.

It varies by supplier and by how much time you can put in each week. Some certifications can be completed in a few hours, others take longer. We help you prioritise the ones most relevant to your business first.

No, it continues. Live workshops, mentorship and marketing coaching run on an ongoing basis, so you’ve got somewhere to turn as your business grows and new questions come up.

We keep our hosting plans straightforward and commission based. Reach out to our team directly and we’ll talk you through exactly what’s involved before you commit to anything.

Curious whether a host agency fits your goals?

Take our video tour to see exactly what’s included, or speak with our team directly about building a travel business under your own brand.

Prefer to talk it through? Call us on 07 3861 9667.